Senior Manager, Security Services Delivery Governance
NTT Ltd. (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 20–30 LPA
Posted on 1 Sept
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Job description
Structured overview of role & requirements
About This Role
- Lead development and implementation of comprehensive quality management strategies to ensure high-quality product/service delivery.
- Manage and guide quality teams to execute quality control, audits, and continuous improvement initiatives using methodologies like Lean Six Sigma.
- Monitor quality metrics and customer feedback, prepare reports, and present insights to senior management to drive process improvements.
Minimum Requirements
- Bachelor's degree in Business Management, Operations, or related field.
- Extended experience in quality management roles, including developing quality systems and conducting audits.
- Extended leadership experience managing and leading quality teams.
- Workplace: Hybrid; Certifications such as Six Sigma Green/Black Belt and ISO 9001 Lead Auditor are desirable but not mandatory.
Ideal Candidate Profile
- Experienced in applying quality management methodologies (ISO 9001, Six Sigma, Lean) in operational settings.
- Demonstrates strong leadership and team management skills focused on achieving quality objectives.
- Skilled in data-driven decision-making and continuous improvement within regulated environments.