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Tier-1 bank brand, common operations title, and Bangalore location increase candidate competition.
Regulated banking operations expertise and leadership make cross-industry transferability low.
Explicit 12+ years in regulated banking plus leadership and transformation requirements enforce strict shortlisting.
Lead end-to-end business and institutional banking operations delivered from India, ensuring quality, productivity, and risk management across multiple operational services.
Own operational risk and control performance including incident response, remediation, and audit support, and drive transformation initiatives with measurable benefits.
Build and maintain trusted relationships with senior stakeholders across business, product, technology, risk, and compliance to influence decisions and priorities.
Minimum 12 years of experience in banking, financial services, client service or a comparable regulated operations environment.
Strong leadership experience in a regulated banking or financial services operations setting.
Bachelor's degree in Finance, Accounting, Business, Commerce, Technology or a related field preferred.
Location: Bangalore - Manyata Tech Park.
Experienced in managing multiple banking operational processes including client onboarding, payments, lending operations, documentation, and exception management.
Proven track record of delivering operational excellence, transformation, and AI-enabled automation solutions with measurable outcomes.
Skilled at managing complex stakeholder relationships and leading teams through coaching, succession planning, and workforce capability management.