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Known RCM employer plus common operations title yields moderate applicant competition in Indore.
US healthcare RCM and AR follow-up expertise is highly industry-specific and not easily transferable.
Explicit 7–8 years US RCM experience and people-management requirements enforce strict candidate filtering.
Manage day-to-day operations of the Accounts Receivable (AR) Follow-Up function to ensure timely resolution of unpaid claims and maximize collections.
Lead and coach a team of AR professionals, overseeing productivity, quality, adherence to client service levels, and workforce planning.
Analyze operational data to identify improvement opportunities, drive process optimization, and present performance updates to leadership.
Graduate in any discipline (mandatory).
7–8 years of experience in US Healthcare Revenue Cycle Management (RCM) with substantial AR Follow-Up experience.
1–2 years of people management experience in an operational environment.
Proficiency in Microsoft Excel and experience with reporting tools and performance dashboards.
Experienced in managing US Healthcare RCM AR Follow-Up teams with proven operational leadership.
Strong analytical capabilities to interpret data and implement process improvements targeting quality, productivity, and financial outcomes.
Skilled at stakeholder and client management including handling escalations and ensuring compliance with client service levels.