Sales Ops Program Mgr
NetApp, Inc. (company site, opens in a new tab)12+ yrsBengaluruOn-siteDirect career pageEst. 35–55 LPA
Posted on 1 Sept
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Job description
Structured overview of role & requirements
About This Role
- Plan and manage programs focused on Renewals and Customer Success Data to improve asset tracking, data quality, and customer loyalty.
- Drive asset lifecycle management including data accuracy, forecasting, and churn prevention programs to enhance renewal outcomes.
- Design and implement scalable processes, governance models, and reporting standards to support Customer Success objectives and operational excellence.
Minimum Requirements
- Minimum 12 years experience as individual contributor.
- Bachelor’s degree or equivalent work experience.
- Renewal quoting experience is mandatory.
- PMP certification is a plus (not mandatory).
Ideal Candidate Profile
- Experienced in managing large-scale customer success or sales operations data programs with focus on asset and install base management.
- Skilled in process transformation, operational governance, and cross-functional stakeholder management.
- Proven ability to analyze customer data for churn prevention and drive programmatic improvements in renewal and retention outcomes.