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Tier‑1 brand, mid‑level (5+ years), metro location and broad sales-ops scope raise candidate competition.
Quote-to-cash, installed base and SAP experience favor sales-ops background, limiting cross-industry transferability.
Mandatory 5+ years, quote-to-cash experience and SAP/Excel skills make screening strict.
Manage end-to-end sales order processing including quote, price, deal registration, order management, invoicing, and contract lifecycle to ensure timely and accurate order completion and sales compensation.
Maintain and monitor service agreements, contracts, and installed base data, ensuring accuracy and compliance with service level agreements (SLAs).
Generate reports and perform quality checks to improve sales process efficiency and support global/theatre contract and order teams.
Graduate with 5+ years of experience, preferably in Quote to Cash or order administration domains.
Proficient in MS Excel and basic PC applications; experience with SAP is advantageous.
Ability to work in a fast-paced environment meeting tight deadlines and flexible to work extra hours/weekends during quarter ends.
Work Experience Required: Minimum 5 years, preferably in service agreement, installed base, or order administration.
Experienced in operational sales processing with clear understanding of business processes and quote to cash lifecycle management.
Detail-oriented with strong organizational skills to maintain accurate order tracking and manage high volume repetitive tasks with quality output.
Capable of coordinating with global and local teams, driving process improvements and maintaining effective communication with internal and external stakeholders.