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Generalist operations role with 2+ years, metro hybrid and recognizable BFSI brand increases applicant competition.
Requires financial services experience and process-specific operations skills, reducing cross-industry transferability.
Explicit 2+ years financial services requirement plus Excel/VBA and accuracy needs impose strict shortlisting.
Process and review new business applications and related paperwork for accuracy and completeness in a back-office capacity.
Identify and escalate incomplete or incorrect cases (NIGO) to field force for resolution.
Use root cause problem solving to research and resolve operational issues while meeting productivity and quality standards.
Minimum 2 years experience in financial services or similar process support role.
Proficiency in MS Excel, MS Word, and MS PowerPoint required; macro coding and VBA knowledge preferred.
Ability to work in a fast-paced environment with strict deadlines and flexible shift/overtime availability.
Work Experience Required: Minimum 2+ years in financial services or similar process support.
Detail-oriented with strong organizational and analytical skills to maintain accuracy in data entry and processing.
Experienced in strict compliance and quality standards with ability to manage operational problem resolution.
Comfortable working under pressure in deadlines-driven, flexible scheduling environments.