Global People Operations Manager
Cint (company site, opens in a new tab)Delhi NCRHybridDirect career pageEst. 12–20 LPA
Posted on 1 Sept
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Job description
Structured overview of role & requirements
About This Role
- Own and continuously improve global People Operations services and processes across the employee lifecycle, including employee support, Employee Relations, HRIS, policies, and benefits.
- Lead transformation initiatives to create scalable, technology-enabled People Operations models integrating AI, automation, and self-service to improve experience, quality, and speed.
- Manage and develop a global People Operations and Employee Relations team, combining human expertise with AI agents to enhance operational outcomes and employee experience.
Minimum Requirements
- Significant experience leading a global People Operations, HR Operations, Shared Services, Employee Experience or related function, including developing global teams.
- Strong operational knowledge across employee support, Employee Relations, HRIS, People data, policies and employee lifecycle processes.
- Proven track record of transforming operations through process simplification, service delivery improvements, and implementing workflow, self-service, automation or AI-enabled solutions.
- Work Experience Required: Significant experience leading global People Operations or related functions (exact years not specified).
Ideal Candidate Profile
- Experience in operational leadership with strong systems thinking and analytical capability, able to connect technology, process, policy, roles, and employee experience.
- Comfortable leading a blended workforce of humans and AI agents, balancing pragmatic AI adoption with sound human judgment.
- Background in transforming shared services or fast-moving international technology businesses with experience in AI-enabled HR workflows, self-service, and knowledge management is a plus.