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Tier-1 brand and metro location increase competition, but senior niche Juniper routing expertise reduces density.
Deep Juniper routing, protocol and hardware expertise limits transferability across industries.
Explicit 8+ years, required Juniper certifications and specialized routing skills make shortlisting highly strict.
Lead troubleshooting and resolution of complex customer network issues involving Juniper routing platforms (PTX, MX) primarily handling 'break/fix' scenarios to restore services and prevent outages.
Replicate customer network problems in Juniper’s lab environment to identify root causes, validate fixes, and recommend solutions, ensuring faster issue restoration.
Collaborate and communicate effectively between customers, engineering teams, and support staff; mentor junior engineers and contribute to knowledge base and training initiatives.
Bachelor’s degree in Electronics/Engineering or Computer Science (or equivalent).
Minimum 8 years of experience in the networking industry.
In-depth knowledge and experience with Juniper routing platforms (PTX, MX), IP routing protocols (BGP, OSPF, ISIS), Layer 2 & Layer 3 technologies, multicast, MPLS, VPN technologies, and scripting (Perl/Python/Unix).
Onsite work requirement at HPE office; weekend and pager rotation coverage as per roster.
Expertise with large-scale network troubleshooting and deep knowledge in routing, switching, security, or SDN domains relevant to Juniper products.
Experience with Juniper certifications (JNCIS/JNCIP/JNCIE) or similar Cisco certifications (CCNA/CCNP/CCIE) and familiarity with multiple vendor platforms (Cisco, Arista, Alcatel).
Ability to handle high-impact customer issues independently with strong technical ownership and proficiency in replicating and resolving complex network faults.