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Remote Sydney-time role with common CRM/Salesforce skills and metro hiring makes competition medium.
CRM and sales-ops skills are transferable, but pricing/tendering and KONE-specific tools increase industry specificity.
Explicit 8+ years overall and minimum 3+ years CRM/sales operations plus tool requirements raise strictness.
Act as key user and primary support for core sales systems including pricing tools (KTOC), tender documentation tool (GENDOC), and CRM (Salesforce) within Modernisation business.
Manage system updates, pricing resets, data maintenance, and continuous improvements to ensure sales process efficiency and data quality.
Collaborate with sales, supply, engineering, finance, and other stakeholders to align systems and process workflows, providing day-to-day user support and addressing enhancement requests.
Minimum 8+ years overall work experience; at least 3+ years in CRM systems, sales operations support, or commercial support roles.
Experience or familiarity with Salesforce CRM and advanced Excel skills required; knowledge of KTOC and CAMOS considered advantageous.
Understanding of pricing processes, quotation workflows, or sales lifecycle is preferred but not mandatory.
Location: Remote role with flexibility to travel to Australia and New Zealand as required; willingness to support month-end activities.
Experienced sales systems specialist with strong analytical skills and attention to detail, adept at data management and supporting complex pricing and tendering tools.
Comfortable operating across multiple departments and competing priorities, facilitating cross-functional collaboration and system alignment.
Prior exposure to CRM (Salesforce) within sales or commercial environments, especially with pricing related tools and process improvement responsibilities.