Sales Systems Specialist - Modernisation (KANZ)
KONE Corporation (company site, opens in a new tab)8+ yrsChennaiOn-siteDirect career pageEst. 12–20 LPA
Posted on 1 Sept
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Job description
Structured overview of role & requirements
About This Role
- Act as key user and primary support for core sales systems including pricing tools (KTOC), tender documentation tool (GENDOC), and CRM (Salesforce) within Modernisation business.
- Manage system updates, pricing resets, data maintenance, and continuous improvements to ensure sales process efficiency and data quality.
- Collaborate with sales, supply, engineering, finance, and other stakeholders to align systems and process workflows, providing day-to-day user support and addressing enhancement requests.
Minimum Requirements
- Minimum 8+ years overall work experience; at least 3+ years in CRM systems, sales operations support, or commercial support roles.
- Experience or familiarity with Salesforce CRM and advanced Excel skills required; knowledge of KTOC and CAMOS considered advantageous.
- Understanding of pricing processes, quotation workflows, or sales lifecycle is preferred but not mandatory.
- Location: Remote role with flexibility to travel to Australia and New Zealand as required; willingness to support month-end activities.
Ideal Candidate Profile
- Experienced sales systems specialist with strong analytical skills and attention to detail, adept at data management and supporting complex pricing and tendering tools.
- Comfortable operating across multiple departments and competing priorities, facilitating cross-functional collaboration and system alignment.
- Prior exposure to CRM (Salesforce) within sales or commercial environments, especially with pricing related tools and process improvement responsibilities.