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Remote role, mid-level experience band, metro location and broad generalist implementation requirements increase competition.
Requires specific enterprise SaaS implementation and partner-ecosystem experience, limiting cross-industry transferability.
Explicit 5–8 years professional services requirement plus mandatory hands-on implementation experience raises shortlisting strictness.
Lead and execute implementation projects across WorkSpan's full product portfolio, ensuring quality configuration, testing, and go-live activities.
Own customer-facing delivery for assigned workstreams, including requirements gathering, solution presentation, and expectation management with stakeholders.
Mentor junior consultants and collaborate with internal teams to resolve issues and improve implementation methodologies and templates.
5–8 years of professional services experience implementing CRM, ERP, or enterprise/B2B SaaS applications with end-to-end business process knowledge.
Bachelor's degree in Computer Science, Information Technology, or related field.
Hands-on experience with project execution activities including CRP, SIT, UAT test cycles, and go-live tasks.
Familiarity with data conversion/migration processes and understanding of partner ecosystems or co-sell motions preferred but not mandatory.
Experienced in managing complex software implementation projects with direct customer interaction and delivery ownership.
Strong techno-functional skills bridging business processes and technical configuration within SaaS or enterprise environments.
Comfortable mentoring team members and working collaboratively with cross-functional teams to continually improve project delivery quality.