Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
Tier‑1 brand, metro location, and mid‑level generalist HRBP role increase applicant competition.
Requires HRBP experience with large-scale operational/CX teams, moderately favoring similar tech or fintech backgrounds.
Required MBA from a Tier‑1 school plus explicit 5–7 years and 3+ years HRBP increases shortlisting strictness.
Drive end-to-end employee lifecycle management for Customer Experience (CX) function at PhonePe, aligning HR strategies with CX business goals.
Lead strategic workforce planning, translating business targets into detailed headcount and budgeting plans for frontline, operational and leadership teams.
Shape organizational design by optimizing structure, roles, and workflows, and oversee talent management initiatives including onboarding, performance, succession, and retention of critical and high-potential talent.
MBA/PGDM in HR from a Tier-1 Business School.
5-7 years of HR experience with at least 3 years as a core HR Business Partner supporting large operational or corporate teams.
Strong business acumen, analytical skills, and stakeholder management capabilities.
Work Experience Required: 5-7 years with 3+ years core HRBP experience.
Experienced in strategic HR partnering with a focus on operational efficiency and large-scale organizational planning in CX or customer-facing contexts.
Demonstrated ability to translate macro business goals into operational HR strategies and talent solutions.
Proven track record in managing complex organizational design, talent lifecycle, and retention strategies for frontline and leadership roles in a fast-growing digital/tech environment.