Back
Login to See Your Match Score
Create a free account or log in to unlock your CV match score across:
High — Tier-1 brand, metro office location, and a broadly defined mid-level fraud operations role.
Medium — fraud operations skills transfer across platforms but rental marketplace knowledge matters.
Medium — requires specific fraud operations experience but lacks strict years or certification requirements.
Investigate listing-related issues and customer concerns for Zillow’s national rental brands, ensuring high-quality listings.
Collaborate with real estate professionals, consumers, and internal teams to identify fraud and provide resolutions beyond automated detection.
Analyze trends and deliver actionable feedback to product and engineering teams to improve fraud mitigation and listing quality.
Experience in a fraud operations role, preferably within an e-commerce platform.
Strong data analytic skills with the ability to detect and interpret fraud-related trends.
Ability to work onsite in Zillow India office approximately 80-100% of the time; must live within reasonable commuting distance.
Work Experience Required: Not explicitly mentioned in the JD.
Comfortable handling fraud investigations involving customer-facing interactions and cross-team collaboration.
Able to rapidly identify fraud trends and develop mitigation strategies in a fast-paced environment with quick turnaround.
Experienced in using multiple customer support channels and adapting to evolving technology and processes.