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Mid-level generalist sales-support role in a metro with CRM/SAP requirements increases applicant competition.
Skills are transferable across industries but FMCG/GKA preference requires some domain familiarity.
Explicit 4–6 years, SAP/Salesforce and GKA experience requirements make screening stringent.
Partner with Account Managers to manage customer briefs and ensure smooth order fulfillment.
Support proposal preparation, quotations, commercial negotiations, and maintain pricing accuracy and governance.
Maintain accurate project, customer, and pricing data in SAP/CRM and handle internal/external inquiries promptly.
Bachelor's or Master's degree in Business Administration, Marketing, Commerce, or relevant discipline.
4-6 years of experience in Sales Support, Customer Service, or Commercial Operations.
Strong knowledge of commercial/financial processes including pricing, margin management, and forecasting.
Experience with CRM and ERP platforms (e.g., Salesforce, SAP) and working within a global matrix organization.
Experience supporting multinational customers within FMCG, Consumer Goods, or Global Key Account environments.
Ability to manage tight deadlines with attention to detail and disciplined execution.
Proven collaborative approach with strong relationship-building and communication skills.