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Tier-1 brand, metro location, mid-level generalist Salesforce role with broad skillset increases competition.
Sales Cloud and Salesforce platform focus require domain-specific experience, moderately limiting cross-industry transferability.
Explicit 5–8 years, multi-cloud Salesforce experience and multiple mandatory certifications make filters strict.
Translate complex business requirements into scalable Salesforce solutions across Sales Cloud, Service Cloud, and Experience Cloud.
Lead and manage full Salesforce delivery lifecycle including backlog grooming, prioritization, UAT and SIT readiness, and escalation of design decisions within sprints.
Shape upstream demand intake, align requests with roadmap themes, and guide execution on large-scale cross-program projects like sales process standardization.
5 to 8 years experience as Salesforce Business Analyst or equivalent in multi-cloud Salesforce environment.
Proficiency in Salesforce configuration and design (Flows, Process Builder, Reports, Dashboards, Permission Sets, SOQL/SOSL, Data Models, Shield Encryption).
Experienced in Agile ceremonies (backlog grooming, sprint demos) and partner engagement including workshops and documentation.
Must be located onsite at Petaling Jaya, Malaysia (full-time onsite).
Capable of managing Salesforce delivery with hands-on configuration and technical knowledge supporting scalable, maintainable solutions.
Experienced in demand shaping and working cross-functionally to align partner expectations and roadmap priorities.
Comfortable leading and facilitating partner agreements, communication, and resolution of delivery risks in a complex program environment.