Run Team Support Engineer – Augmented Delivery (Data & Engineering Platforms)
Jacobs (company site, opens in a new tab)BengaluruOn-siteDirect career pageEst. 18–32 LPA
Posted on 1 Sept
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Reach people at Jacobs
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Jacobs you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Own and maintain the live platform service ensuring uptime, performance, and user satisfaction.
- Manage incident resolution, service health monitoring, and coordinate platform releases to ensure stability and reliability.
- Lead and support the run team with monitoring, alerting, cost optimisation, and stakeholder engagement for continuous improvement.
Minimum Requirements
- Bachelor’s degree in Computer Science, Engineering, or related discipline (or equivalent experience).
- Experience in platform, operations, or service management roles.
- Familiarity with Databricks or similar platforms and cloud technologies like Azure, Kubernetes.
- Work Experience Required: Not explicitly mentioned in the JD.
Ideal Candidate Profile
- Experienced in managing production platform services with focus on operational stability and user satisfaction.
- Familiar with service management principles (SLAs, uptime, incident management) and DevOps practices including CI/CD and version control.
- Comfortable coordinating across engineering, platform teams, and stakeholders in medium to large-scale digital or infrastructure programmes.