Specialist Software Engineer - Java Developer
Société Générale (company site, opens in a new tab)2–4 yrsBengaluruOn-siteDirect career pageEst. 8–14 LPA
Posted on 1 Sept
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Job description
Structured overview of role & requirements
About This Role
- Monitor and manage application support operations including incident, request, and problem management per SLA/OLA standards.
- Drive major incident management and crisis resolution, ensuring business continuity and production stability.
- Lead post-mortem analysis, knowledge base management, and continuous production improvement initiatives including automation and process enhancements.
Minimum Requirements
- 2-4 years of relevant experience in application support (L2 Support) including incident, request, problem, and change management.
- Basic knowledge of Java programming and Unix environment.
- Familiarity with testing tools (Postman), monitoring tools (PUTTY, ELK stack), and basic RDBMS skills (SQL, stored procedures).
- Work Experience Required: 2-4 years relevant application support experience.
Ideal Candidate Profile
- Experience operating within ITIL frameworks covering incident, problem, change, and request management.
- Strong analytical skills with ability to investigate complex production issues and perform impact analysis.
- Comfortable working in agile/continuous delivery environments with exposure to CI/CD tools (e.g., Jenkins, XLDeploy).