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Common training role, mid-level experience, and metro locations drive high applicant competition.
Highly domain-specific RCM and US healthcare expertise reduces transferability across industries.
Explicit 4+ years RCM and US-healthcare AR/denials domain experience creates strict screening filters.
Lead design and implementation of training programs focused on Revenue Cycle Management (RCM), including Accounts Receivable, Denials Management, Cash Posting, and Billing.
Partner with content experts to select and apply effective learning strategies, media, and evaluation methods to engage employees and ensure meaningful learning outcomes.
Manage project timelines, resources, and mentor associates developing eLearning skills, while supporting existing educational materials and systems.
Minimum 3+ years of experience in AR, Denials, Cash Posting, RCM cycle, and Billing within US Healthcare domain.
Experience in roles such as Process Trainer, Process Coach, Subject Matter Expert (SME), QA Analyst, or Senior AR.
Graduate in any discipline from a recognized educational institute.
Work Mode: Work From Office; Location: Gurgaon & Hyderabad.
Demonstrated expertise operationalizing end-to-end RCM cycle workflows and policies with strong subject matter knowledge in US Healthcare revenue cycle processes.
Experience leading training projects and mentoring peers in developing eLearning capabilities and managing learning management systems.
Comfortable working in structured environments with responsibilities spanning content collaboration, quality standards, project timelines, and learner engagement evaluation.