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Tier-1 brand, mid-level sales-ops role, metro location, and generalist skillset create high applicant competition.
Core quote-to-cash and installed-base experience favors enterprise tech, but order management skills are moderately transferable.
Explicit 5+ years requirement and domain-specific quote-to-cash experience increase screening but SAP is only preferable.
Own end-to-end sales processing operational activities including quote, price, configuration, deal registration, order management, invoicing, and contract lifecycle management to ensure sales orders are completed and credited correctly.
Maintain accurate order tracking, produce reports on orders and agreements, and perform quality checks within SLA timelines.
Coordinate with global and theatre contracts and Installed Base teams to resolve order issues and support service delivery and logistics.
Graduate degree mandatory.
Minimum 5 years of work experience, preferably in Quote to Cash operations.
Proficiency in Microsoft Office applications, especially MS Excel; SAP experience is a clear advantage.
Ability to work in a hybrid model with 2 days/week onsite at HPE office.
Experienced in service agreements, Installed Base, and/or order administration processes within a fast-paced environment.
Demonstrates strong process improvement skills and can manage multiple priorities with high quality and minimal supervision.
Skilled in communication and collaboration with both internal teams and customers to support operational efficiency.