HR Business Partner
PhonePe (company site, opens in a new tab)5–7 yrsBengaluruOn-siteDirect career pageEst. 18–28 LPA
Posted on 1 Sept
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Job description
Structured overview of role & requirements
About This Role
- Drive end-to-end employee lifecycle management for the Customer Experience function, ensuring alignment with business goals.
- Translate operational targets into headcount requirements and optimize organizational design to enhance efficiency.
- Lead talent management practices including onboarding, performance management, succession planning, and employee engagement within CX.
Minimum Requirements
- MBA/PGDM in HR from a Tier-1 Business School.
- 5-7 years of HR experience, with at least 3 years as a core HR Business Partner supporting large-scale operational or corporate teams.
- Strong business acumen, analytical skills, and stakeholder management capability.
- Work Experience Required: 5-7 years total; 3+ years core HRBP experience.
Ideal Candidate Profile
- Experienced HRBP capable of aligning workforce strategy with dynamic business and operational goals in a high-scale digital/tech environment.
- Proven ability to drive strategic workforce planning, organizational design, and operational efficiency improvements.
- Strong analytical approach to talent management, retention strategies, and embedding inclusive HR practices within customer-centric teams.