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Specialized Databricks/Snowflake SRE manager role in Bangalore at a known firm, moderate candidate competition.
Highly domain-specific Databricks and Snowflake SRE skills required, limiting cross-industry transferability.
Requires mandatory Databricks, Snowflake, cloud and SRE operational experience, creating strict technical filters.
Lead and build an SRE team in India responsible for day-to-day operations and governance of Databricks and Snowflake data platforms.
Establish and manage a scalable, ITIL-aligned operating model with defined KPIs, SLAs/SLOs, incident and request management, and continuous improvements.
Own operational gatekeeping including access management, compliance tracking, monitoring, incident communication, and partnership with Platform Engineering for L3 decisions.
Strong hands-on experience supporting Databricks and Snowflake platforms in production, including troubleshooting and platform administration.
Experience with operational monitoring, incident handling, and clear technical documentation for knowledge transfer.
Technical proficiency across Azure cloud services, Active Directory, AWS IAM, SQL optimization, Linux administration, Terraform, Kubernetes, and ITSM (e.g., Jira).
Work Experience Required: Not explicitly mentioned in the JD.
Experienced leader capable of building and managing a multi-tier SRE support team delivering managed services for cloud data platforms.
Proven ability to operationalize ITIL-aligned service frameworks with measurable SLAs/SLOs and continuous improvement processes.
Background in compliance-driven environments, preferably with regulated industry exposure, and comfortable collaborating with offshore teams and multiple stakeholders.