Branch Operations Manager_Bangalore
Aditya Birla Group (company site, opens in a new tab)KarnatakaOn-siteDirect career pageEst. 9–15 LPA
Posted on 1 Sept
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Job description
Structured overview of role & requirements
About This Role
- Manage end-to-end loan documentation processes including preparation and issuance of sanction and amendment letters within stipulated timelines.
- Oversee post disbursement activities such as follow-ups on pending documents, security perfection including CERSAI registrations, and loan servicing ensuring adherence to SLAs and audit requirements.
- Coordinate with multiple stakeholders including Relationship Managers, vendors, auditors, and internal teams to ensure compliance, resolve escalations, and drive process improvements.
Minimum Requirements
- Experience Required: Not explicitly mentioned in the JD
- Must have domain expertise in loan documentation, disbursement processes, and retail asset operations in financial services.
- Location: Bangalore, Karnataka, India
- Must be proficient with compliance management, vendor coordination, and internal/external audit facilitation.
Ideal Candidate Profile
- Experienced in managing complex loan documentation and service level escalations especially for HNI customers.
- Strong operational management skills demonstrated by conducting branch audits, maintaining performance metrics, and ensuring regulatory compliance.
- Ability to collaborate effectively with cross-functional and external stakeholders (Risk, Legal, IT, Collections, Vendors) to implement process improvements.