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Tier-1 employer and metro location increase applicants, but Splunk niche and seniority moderate competition.
Specialized Splunk and ITOM expertise limits transferability, though skills apply across enterprise IT teams.
Explicit 8–10 years plus mandatory Splunk, ITIL, and Linux expertise yields high shortlisting strictness.
Provide expert-level Splunk administration and lead IT Operations Management for consistent system reliability and infrastructure availability.
Mentor and manage L1/L2 support teams to resolve critical operational issues while enforcing ITIL processes (Incident, Problem, Change Management).
Own technical operations including 24x7 crisis management, drive automation efforts, and ensure SLA/OLA compliance to minimize mean time to resolution.
8–10 years experience in Infrastructure Monitoring, Splunk Administration, and IT Operations Management.
Engineering graduate degree required.
Expertise in Splunk infrastructure management, ITIL framework execution, and certified Red Hat Linux Administrator with Windows OS knowledge.
Experience with AWS cloud services (EC2, S3, Route53, IAM), automation scripting (Shell, Python), and DevOps tools (Git, Ansible, Jenkins).
Experienced technical leader accustomed to managing multi-level support teams in matrix organizations with strong operational ownership.
Demonstrates strong problem-solving skills with root cause analysis and continuous improvement in IT operations.
Comfortable operating in Agile environments, collaborating with Product Owners and IT leadership to drive innovation and automation.