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Metro hospitality sales role with common title and early-career level increases applicant competition.
Hospitality-specific responsibilities and event coordination reduce cross-industry transferability.
Explicit one-year minimum plus diploma and hospitality experience required.
Maintain comprehensive knowledge of hotel features, services, and group arrangements to support sales activities.
Coordinate and facilitate group bookings, communication, and follow-up including conference reports and billing review.
Promote hotel facilities to clients, manage gifts inventory, handle client complaints, and perform administrative duties including reporting and record-keeping.
Diploma in Tourism, Hospitality Management, or Events Management.
Minimum 1 year experience in a similar sales support or hospitality role.
Proficient in English (reading, writing, speaking) and MS Excel, Word, PowerPoint.
Work Experience Required: Minimum 1 year in similar capacity.
Experienced in client-focused roles within hospitality or event management environments.
Detail-oriented with strong communication and customer service skills to manage client requirements and complaints.
Capable of working collaboratively within a team and managing multiple administrative and coordination tasks effectively.