Senior Technical Consultant_ServiceNow ITAM,HAM,SAM Expertise
Fujitsu (company site, opens in a new tab)8+ yrsPuneOn-siteDirect career pageEst. 22–35 LPA
Posted on 31 Aug
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Job description
Structured overview of role & requirements
About This Role
- Lead design and delivery of ServiceNow ITAM (HAM/SAM) solutions including solution design, user stories, build specifications, and integration landscape.
- Manage development across sprints with configuration, scripting, flows, testing, and release management, ensuring high quality and release hygiene.
- Lead customer engagement via workshops, design walkthroughs, sprint playbacks, and stakeholder communication; set development standards and lead onsite/offshore teams.
Minimum Requirements
- 8+ years of hands-on ServiceNow platform experience with 3+ years specifically in IT Asset Management (HAM/SAM).
- Delivered at least two full-cycle HAM and/or SAM Pro implementations end-to-end, able to discuss scope, architecture, design decisions, and integrations.
- ServiceNow CSA certification required; CIS–HAM and/or CIS–SAM certification required (both strongly preferred).
- Work Experience Required: 8+ years ServiceNow experience with focus on ITAM (HAM/SAM).
Ideal Candidate Profile
- Deep technical expertise with ServiceNow platform architecture including scoped applications, Flow Designer, IntegrationHub, REST/SOAP integrations, and security model.
- Experienced in CMDB/ITOM with ability to design HAM/SAM on mature, live CMDB environments utilizing CSDM and discovery data flows.
- Proven independent leadership skills to facilitate workshops, defend design decisions, manage customer technical stakeholders, and lead distributed developer teams.