Branch Operations Manager| Kulithalai
CSB Bank Limited (company site, opens in a new tab)3–9 yrsTamil NaduOn-siteDirect career pageEst. 4–9 LPA
Posted on 31 Aug
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Job description
Structured overview of role & requirements
About This Role
- Manage all daily branch operations including cash handling, clearing, account opening, and service requests with a focus on compliance.
- Ensure strict adherence to KYC/AML, RBI, and audit regulations, preparing and maintaining audit readiness.
- Collaborate with sales and service teams to improve customer experience and cross-sell banking products like insurance and investments.
Minimum Requirements
- 3 to 9 years of experience in branch operations.
- Graduate degree required; banking certifications such as JAIIB/CAIIB preferred.
- Must have knowledge and experience in KYC/AML, RBI guidelines, and audit compliance.
- Work Experience Required: 3 to 9 years in branch operations.
Ideal Candidate Profile
- Experienced in managing end-to-end branch operational controls including cash, vault, ATM, locker, and reconciliation processes.
- Capable of maintaining audit compliance and preparing for regulatory inspections effectively.
- Proficient in training frontline staff on process and compliance updates and skilled at using RCA methods to improve service metrics.