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Generalist branch-operations role with broad requirements but non-metro location and mid-tier bank reduces competition.
Banking branch-operations skills and regulatory compliance make background transferability limited across industries.
Explicit 3–9 years requirement, branch-ops experience and regulatory compliance mandates increase filtering.
Manage all daily branch operations including cash handling, clearing, account opening, and service requests with a focus on compliance.
Ensure strict adherence to KYC/AML, RBI, and audit regulations, preparing and maintaining audit readiness.
Collaborate with sales and service teams to improve customer experience and cross-sell banking products like insurance and investments.
3 to 9 years of experience in branch operations.
Graduate degree required; banking certifications such as JAIIB/CAIIB preferred.
Must have knowledge and experience in KYC/AML, RBI guidelines, and audit compliance.
Work Experience Required: 3 to 9 years in branch operations.
Experienced in managing end-to-end branch operational controls including cash, vault, ATM, locker, and reconciliation processes.
Capable of maintaining audit compliance and preparing for regulatory inspections effectively.
Proficient in training frontline staff on process and compliance updates and skilled at using RCA methods to improve service metrics.