Branch Operations Manager| Nagpur
CSB Bank Limited (company site, opens in a new tab)3–9 yrsNagpurOn-siteDirect career pageEst. 5–10 LPA
Posted on 31 Aug
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Job description
Structured overview of role & requirements
About This Role
- Manage daily branch operations including cash management, clearing, account opening, and service requests.
- Ensure compliance with KYC/AML, RBI, audit norms, and prepare for audits/inspections including resolving observations.
- Drive operational improvements by tracking service metrics, conducting root cause analysis, training frontline staff, and supporting cross-selling and digital banking adoption.
Minimum Requirements
- 3 to 9 years of experience in branch operations.
- Graduate degree required; banking certifications preferred.
- Preferred certifications: JAIIB or CAIIB.
- No explicit mention of notice period or specific location constraints beyond Nagpur.
Ideal Candidate Profile
- Experienced in branch-level banking operations with compliance and audit orientation.
- Ability to manage operational controls and implement process improvements based on metrics and root cause analysis.
- Capable of cross-functional collaboration between sales, service teams, and frontline staff in a bank branch environment.