KYC Operations Senior Manager - Vice President
Citi (company site, opens in a new tab)6–10 yrsMumbaiHybridDirect career pageEst. 18–30 LPA
Posted on 31 Aug
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Job description
Structured overview of role & requirements
About This Role
- Lead and provide senior oversight for KYC Operations teams and serve as escalation point for stakeholders and vendors.
- Contribute to development and management of Global KYC strategy, including target operating model for people, processes, and technology.
- Manage KYC Operations projects including strategic program rollouts, system enhancements, and continuous improvements to data quality and client service.
Minimum Requirements
- 6-10 years of experience in KYC operations.
- Experience managing teams and team leads.
- Bachelor's degree or equivalent experience; Master's degree preferred.
- Proficient in English language and intermediate technical skills (Microsoft Office suite); ability to learn new software systems.
Ideal Candidate Profile
- Experience operating in a regulatory and compliance-driven environment focused on Anti-Money Laundering and KYC controls.
- Strong organizational and process management skills with ability to prioritize and manage multiple projects under tight deadlines.
- Demonstrated capability to engage senior management, lead cross-functional teams, and drive operational effectiveness and risk management improvements.