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Strong brand, mid-level generalist role, and Mumbai metro increase candidate competition significantly.
Role requires core banking, regulatory and payments domain knowledge, making cross-industry transferability low.
Explicit years requirement, mandatory retail banking domain expertise, and regulatory/UAT expectations drive strict filtering.
Own and optimize retail banking processes across Deposits, Lending, and Payments from design to rollout and continuous improvement.
Collaborate with business, operations, risk/compliance, and technology teams to enhance efficiency, compliance, and customer satisfaction.
Lead documentation (BRD/FRD, BPMN, SOPs), UAT planning and execution, process metrics tracking, and compliance audits support.
3–5 years in retail banking process consulting with exposure to Deposits, Lending, or Payments (cross-domain preferred).
Postgraduate or professional degree (MBA or BE/BTech preferred).
Strong regulatory knowledge: RBI, KYC/AML, FATCA/CRS, NPCI guidelines, Fair Practices Code, IRAC/NPA norms.
Experience in Core Banking systems, functional documentation, process mapping, and UAT execution.
Experienced in managing end-to-end retail banking process improvements involving multiple stakeholders.
Skilled in translating business needs into detailed functional requirements with strong compliance focus.
Familiar with Lean/Six Sigma principles and core banking platforms like Finacle/Flexcube, LOS/LMS, and payment gateways.