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Tier-1 brand, mid-level experience band, and Mumbai metro increase applicant density despite banking specialization.
Strong banking process, core-system, and regulatory knowledge reduces cross-industry transferability.
Explicit 4–7 years and mandatory banking process experience make filters moderately strict.
Own end-to-end optimization of retail banking processes across Deposits, Lending, and Payments including discovery, design, rollout, and continuous improvement.
Collaborate with business, operations, risk/compliance, and technology teams to enhance efficiency, compliance, and customer satisfaction.
Lead documentation (BRD/FRD, process maps, SOPs), UAT planning & execution, and drive process metrics to foster continuous improvement and risk control.
3-5 years of experience in retail banking process consulting with strong exposure to Deposits, Lending, or Payments; cross-domain exposure preferred.
Postgraduate or Professional degree required; specifically mentions MBA or BE/BTech.
Mandatory skills include Core Banking and Business Analysis (BA).
Strong regulatory & compliance knowledge including RBI, KYC/AML, FATCA/CRS, NPCI guidelines, Fair Practices Code, IRAC/NPA norms, and card dispute/chargeback rules.
Experienced in retail banking process consulting with hands-on expertise in documentation, BPMN mapping, and UAT leadership.
Comfortable working cross-functionally with business, IT, risk, and operations teams to drive functional solutioning and process improvements.
Familiarity with Core Banking systems (e.g., Finacle, Flexcube), integration touchpoints, and process optimization frameworks like Lean/Six Sigma.