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Hybrid Pune location and remote option plus a general CRM BA title increase applicant competition.
CRM and Salesforce BA skills are highly transferable across industries.
No explicit years required and Salesforce Admin is preferred not mandatory, so filters are lenient.
Contribute to solution development and support for business systems projects.
Assist in creating detailed project plans and managing assigned projects or tasks.
Effectively communicate system requirements with business and IT teams, assist in testing solutions.
BS degree or equivalent experience.
Experience with Microsoft suite of tools.
Knowledge of system requirement definition process and modeling methods/tools.
Work Experience Required: Not explicitly mentioned in the JD.
Familiarity with Salesforce platform, including admin certification preferred, data loader, process builder, flows, and approval processes.
Experience collaborating across business sectors and IT teams to gather and convey system requirements.
Comfortable working with general instructions on routine tasks and escalating non-standard problems.