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Remote, junior generalist role with broad client-servicing requirements attracts many applicants.
Client servicing and process coordination skills are easily transferable across industries.
Minimal experience required and no mandatory certifications yield low shortlisting strictness.
Manage coordination of work flow into the editing department and ensure client requirements are met in partnership with client servicing teams.
Serve as first point of contact for global editors, addressing queries professionally and maintaining positive editor relationships.
Work in 24x7 rotational shifts as part of a remote-first, globally distributed process environment.
6 months to 1 year experience in client servicing or related role.
Fluent English communication with strong email-writing skills and attention to grammar.
Willingness and ability to work in rotational 24x7 shifts.
Legal authorization to work in the advertised country (not explicitly specified which country).
Experienced in managing communication and coordination across global teams with remote and asynchronous collaboration skills.
Organized with strong time management to handle multitasking and high-pressure situations independently.
Comfortable working cross-functionally with client servicing, customer care, and editorial teams in a structured process environment.