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Mid-level generalist title, metro hiring, and funded startup increase applicant competition.
Implementation and project skills transferable, but WFM domain expertise and retail experience increase fit sensitivity.
Explicit 5+ years WFM/software implementation requirement plus product configuration and customer-facing skills.
Lead the evolution and continuous improvement of Legion's implementation methodology for workforce management solutions.
Manage multiple enterprise implementation projects, overseeing configuration, testing, training delivery, and customer adoption.
Ensure smooth deployment of Legion products per solution blueprints, supporting customer training and acting as primary technical consultant during implementation phases.
5+ years experience in software implementation, workforce management solutions configuration, or customer success.
Bachelor's degree or equivalent experience required.
Location: Hybrid role in Bangalore or Pune, India.
Experience with Agile standards and cloud delivery implementation is implied but not explicitly mandated.
Strong expertise in workforce management solutions with demonstrated ability managing multiple enterprise projects.
Experienced in technical configuration, customer training, and workshop facilitation to drive adoption and business outcomes.
Operates effectively as an individual contributor, leading implementation phases and collaborating across internal teams to meet SLAs and customer expectations.