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Tier-1 brand and metro location increase competition, but niche CLM+Salesforce specialization limits applicant pool.
Specialized focus on CLM, Salesforce, and legal/compliance integrations makes cross-industry transfers difficult.
Explicit 8+ years and 6+ years BSA specialization plus required Salesforce/CLM skills enforce strict shortlisting.
Own and enhance enterprise applications including CLM, Salesforce CRM, document management, and BI across legal, compliance, sales, and customer support functions.
Manage end-to-end SDLC responsibilities from requirements gathering to testing, training, and continuous improvement of business systems.
Lead projects for system implementation, upgrades, and process improvements; mentor junior team members and shape strategic roadmaps for enterprise applications.
Minimum 8 years in information management with 6+ years as a Business Systems Analyst specializing in CRM and CLM.
Extensive hands-on experience with Salesforce (Sales, Service & Experience Clouds), Conga CLM, DocuSign, and workflow automation tools.
Bachelor's degree in Information Management Systems or related field, or equivalent work experience.
Flexible to support global stakeholders and work extended hours up to 12:00 PM Pacific Time.
Experienced in managing enterprise systems at the intersection of legal, compliance, sales, and customer support with deep domain expertise in Salesforce and CLM.
Proven ability to operate across multiple roles including business analyst, solution design, and project management within dynamic environments.
Strong project management and communication skills to engage senior executives and diverse stakeholders effectively.