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Strong Tier-1 brand but niche tax operations and senior experience requirement reduces applicant density.
Role requires specialized tax e-invoicing and banking compliance experience, making cross-industry transferability low.
Explicit 8+ years operations plus mandatory 4+ years BA/tester and robust controls make filters highly strict.
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Manage end-to-end client tax e-invoicing operations across multiple markets, ensuring compliance with relevant laws and regulations.
Analyze business requirements, draft user stories, lead program working groups, and partner with global LOB teams to execute and improve e-invoicing services.
Maintain operational stability with robust controls, influence technology roadmaps, and develop tools for quality improvement and process efficiencies.
Graduate or post-graduate degree required.
Minimum 8 years operations experience with familiarity in taxation and tax operations across multiple markets.
At least 4 years experience as a business analyst and tester mandatory.
Strong understanding of SDLC and experience operating in a risk and control environment.
Experienced in complex tax operations and international tax reclaims processing within a financial institution or related industry.
Capable of managing cross-functional and global stakeholder relationships with strong communication and influence skills.
Strategic thinker with proven ability to lead process improvements, technology change initiatives, and compliance adherence in dynamic environments.