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Mid-level role, strong employer brand, metro location, and broad requirements increase competition.
Requires airline/travel domain experience plus LLM QA specialization, limiting cross-industry transferability.
Explicit 4+ years, mandatory Python automation, LLM testing, and airline domain requirements.
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Own the quality strategy and drive testing for conversational AI products including chatbots, virtual assistants, and agentic AI in airline/travel domains.
Design, automate, and execute test scenarios validating AI-driven customer conversation journeys, including booking, post-booking, and check-in workflows.
Develop automated test frameworks using Python, create evaluation benchmarks, and measure AI system performance focusing on non-deterministic outputs and failure modes like hallucinations and prompt injections.
4+ years of experience in Software Quality Engineering, QA Automation, or SDET roles with ownership of testing strategy to production validation.
Hands-on experience testing Large Language Model (LLM) applications, conversational AI platforms, chatbots, or agentic AI systems.
Strong Python scripting and automation skills for developing test suites and validation scripts.
Experience with airline or travel domain workflows such as booking, reservation management, post-booking, and check-in processes.
Experienced in testing and quality strategy specifically for conversational AI and LLM-based applications in the airline or travel technology domain.
Skilled at applying AI evaluation methodologies including rubric-based scoring, human review workflows, and statistical quality assessments for non-deterministic AI outputs.
Capable of collaborating cross-functionally with product managers, data scientists, and engineers in a complex AI-driven product environment.