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Niche ServiceNow expertise and seniority reduce applicants, but Bengaluru metro and reputable employer keep competition moderate.
Highly specialized ServiceNow platform, ITSM modules, and architect experience limit cross-industry transferability.
Multiple strict mandates including 15+ years overall, 12+ ServiceNow, and architect experience make shortlisting highly selective.
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Own technical strategy, delivery, and governance of the ServiceNow platform ensuring operational excellence and scalable enterprise service management solutions.
Lead design, development, delivery, and operational management of ServiceNow platform including architecture governance and solution quality.
Manage technical teams and collaborate with stakeholders, vendors, and leadership as primary technical owner for ServiceNow products and integrations.
15+ years overall professional experience.
12+ years hands-on experience with ServiceNow platform including IT Operations, Security Operations, and HR Service Delivery modules (mandatory).
8+ years experience as ServiceNow Technical Architect or Solution Architect managing large, global ServiceNow environments and multi-partner delivery.
Work Experience Required: 15+ years overall; Notice Period: Not explicitly mentioned in the JD.
Experienced senior ServiceNow architect with deep expertise in IT Ops, Sec Ops, and HRSD domains managing global, multi-partner environments.
Proven leadership managing technical teams and delivering scalable enterprise-class ServiceNow platform solutions.
Strong focus on architecture governance, platform standards, partner oversight, and reducing technical debt aligned with business objectives.