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Generalist operations role, mid-level experience range, and metro location drive high applicant competition.
RCM, AR calling, and denial management are healthcare-specific skills, limiting cross-industry transferability.
Explicit 2–4 years plus mandatory RCM and denial management experience increases filtering strictness.
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Manage day-to-day Accounts Receivable (AR) calling activities and denial workflows to ensure timely patient or payer follow-up and improve revenue cycle outcomes.
Review and validate Revenue Cycle Management (RCM) documentation and denial cases to maintain audit-ready records and operational consistency.
Analyze AR and denial trends, coordinate escalations, and report activity metrics to support continuous process improvement.
2–4 years experience in healthcare operations, RCM, or related claims/AR workflows.
Proficiency with AR calling, denial management, and working knowledge of RCM concepts and workflows.
Strong proficiency in MS Office tools, especially Excel and Word.
Willingness to work hybrid in Chennai, India; no travel required.
Experience operating within structured healthcare revenue cycle or claims processing environments with focus on AR and denial management.
Detail-oriented with ability to maintain accurate, compliance-ready records and follow SOPs in a time-sensitive setting.
Comfortable using operational systems and AI-enabled tools for workflow management and productivity enhancement.