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Strong brand, generalist mid-level role in a metro with broad skill requirements.
Operations, SAP, reporting and contracts skills are moderately transferable across industries.
Explicit 3–5 years requirement plus domain operations and SAP/data reporting expectations.
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Execute and coordinate administrative and operational tasks related to customer orders and projects throughout their lifecycle, ensuring compliance with SOPs and policies.
Gather, analyze, and report data from business systems (e.g., SAP, IFS) to support global stakeholders and contribute to root cause analysis and audit processes.
Act as a point of contact for internal customers, collaborate with multiple teams globally across different time zones, and support continuous improvement initiatives.
Bachelor’s Degree in Science, Commerce, Business Administration, or equivalent.
3-5 years of relevant experience in Business Operations involving data analytics, reporting, and handling large data sets.
Experience with business systems such as SAP or IFS, and comfort working in global time zones (including NA/LA).
Work Experience Required: 3-5 years in business operations; Notice Period: Not explicitly mentioned in the JD.
Experienced in global business operations with demonstrated ability to manage cross-functional stakeholder engagements remotely and across multiple regions.
Strong analytical skills with proficiency in data management, reporting, and problem-solving using tools like MS Excel and SAP.
Capable of driving process improvements, handling complex data issues, and managing customer queries professionally within a dynamic, fast-paced environment.