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Mid-level metro SaaS implementation role, hybrid, broad skills and notable VC-backed brand increases applicant competition.
Requires workforce-management and retail domain knowledge, so industry-specific experience significantly influences fit.
Explicit 5+ years and domain-specific implementation experience create moderate screening strictness.
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Lead the evolution and implementation of Legion's workforce management solutions, managing multiple concurrent enterprise projects.
Configure, test, deliver the system, and support customer training to ensure smooth adoption and business results.
Define and manage customer expectations, advocate customer needs internally, and deliver consulting leading practices and training to consultants.
5+ years experience implementing software, configuring Workforce Management solutions, and/or in Customer Success.
Bachelor's degree or equivalent experience.
Location: Hybrid in Bangalore or Pune, India.
Work Experience Required: 5+ years explicitly mentioned.
Experienced in workforce management solution implementation with ability to manage multiple enterprise projects simultaneously.
Skilled in customer-centric consulting and training, capable of managing customer expectations and facilitating workshops.
Capable of leading the evolution of implementation methodology and supporting Agile standards for cloud delivery solutions.