Controls / PLC Engineer – FAST Ticketing Operations
CS TECH Ai (Ceinsys Tech Ltd.) (company site, opens in a new tab)2–6 yrsChennaiOn-siteDirect career pageEst. 4–10 LPA
Posted on 31 Aug
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Job description
Structured overview of role & requirements
About This Role
- Provide structured Level 1, 2, and 3 support for FAST ticketing operations focusing on PLC/HMI troubleshooting, robotics interfaces, CNC, IIoT/MQTT.
- Review, classify, and manage FAST operational tickets from initial response through closure including root cause analysis and escalation preparation.
- Execute troubleshooting playbooks, perform corrective actions, and coordinate with Core Controls and robot engineering teams, adhering to change-management and safety protocols.
Minimum Requirements
- 2–6 years of experience in Controls / PLC engineering support.
- Engineering degree or diploma in Electrical, Electronics, Automation, Mechatronics, or related field.
- Strong experience with PLC troubleshooting/programming (preferably Siemens PLC) and manufacturing automation support.
- Experience with Fanuc and/or ABB robot interfaces; Siemens CNC programming preferred for senior roles.
Ideal Candidate Profile
- Experienced in structured multi-level support models handling FAST standard controls environments.
- Skilled in diagnosing and resolving controls system issues including PLC, HMI, robotics, CNC, IIoT, MQTT and industrial communications.
- Able to manage detailed technical documentation, RCA, ticket management, and controlled escalations in a manufacturing automation setting.