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Metro location, generalist cloud role with broad stack and known employer increases applicant competition.
Cloud operations skills broadly transferable, though financial compliance and ServiceNow familiarity add some sector specificity.
No explicit years but multiple mandatory cloud technologies and production support skills indicate medium strictness.
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Provide operational support and troubleshooting for AWS cloud automation platforms and related enterprise integrations, ensuring reliable execution of automation workflows and compliance processes.
Support and maintain Infrastructure as Code deployments using Terraform and manage monitoring, alerting, incident management, and production support activities for cloud services.
Collaborate with infrastructure teams, cloud teams, and business stakeholders to coordinate remediation, platform enhancements, change implementation, and continuous improvement efforts.
Experience required in supporting AWS cloud services including Lambda, S3, SQS, SNS, EventBridge, CloudWatch, Glue, and Athena.
Working knowledge of Infrastructure as Code concepts, specifically Terraform.
Experience in application support, production support, or cloud operations.
Work Experience Required: Not explicitly mentioned in the JD
Experienced in cloud automation and AWS serverless environments with strong hands-on operational support skills.
Capable of managing cross-functional stakeholder coordination and incident remediation in global team settings.
Skilled in troubleshooting, problem-solving, and maintaining operational documentation and support procedures within enterprise environments using tools like ServiceNow and Python scripting.