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Mid-level metro infrastructure role at a known IT services brand increases applicant competition.
Infrastructure and operations skills transfer well across industries, so background sensitivity is low.
Explicit 4+ years requirement and domain experience requirement make shortlisting moderately strict.
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Provide technical support and troubleshooting for infrastructure services to ensure system reliability and performance.
Contribute to implementation and enhancement of infrastructure projects and services following best practices.
Maintain infrastructure documentation including incident logs and configuration records.
Bachelor's degree in relevant field or equivalent education and experience.
Minimum 4+ years relevant industry experience with at least 1+ year in a similar infrastructure analyst role.
Proven experience in infrastructure technology analysis and data analysis skills.
Relevant certifications (CompTIA Network+, Azure Fundamentals, Google Associate Cloud Engineer) are a plus but not mandatory.
Experienced infrastructure technology analyst with operational exposure to system monitoring and troubleshooting.
Capable of working within team environments to implement infrastructure improvements and document technical processes.
Continuous learner who keeps up-to-date with industry knowledge and emerging technologies.