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Tier-1 brand, metro location, and cross-functional product role increase applicant competition.
Requires logistics product knowledge and stakeholder coordination, moderately limiting cross-industry transferability.
No explicit years or mandatory technical certifications; hiring likely flexible based on relevant product operations experience.
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Own and manage operational performance of Maersk's Emerging Products (Risk Management, Emission Studio, Visibility Studio), including KPI monitoring and risk management.
Lead customer onboarding, support adoption, and coordinate with cross-functional stakeholders like Product, Technology, Operations, and Commercial.
Drive process improvements, resolve operational issues, manage escalations, and provide performance insights and reports to support product growth across regions.
Graduate with any bachelor's degree.
Fluent in English with good communication skills.
Work Experience Required: Not explicitly mentioned in the JD.
No strict location, notice period, or regulatory requirements explicitly mentioned.
Experienced in managing product operations for digital or emerging logistics products with exposure to risk and visibility solutions.
Capable of coordinating cross-functional teams and driving adoption and process improvements in a global, multi-stakeholder environment.
Comfortable working with performance data, customer feedback, and managing escalations to improve product service and customer satisfaction.