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15+ years seniority reduces supply but Mumbai metro demand and broad HR skills create medium competition.
HR shared-services skills transfer across industries, but India payroll, compliance, and multi-country requirements raise sensitivity.
Mandatory 15+ years and multi-country HR shared-services leadership makes shortlisting highly selective.
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Lead and continuously improve the HR Shared Services function across multiple countries, ensuring consistent service quality and meeting SLAs.
Directly manage HRBP & Shared Services operations for India, including payroll administration, employee onboarding/offboarding, benefits, policies, and vendor management.
Drive process standardization, monitor operational metrics, report performance insights, and lead adoption of AI/digital HR solutions and integration activities post-acquisitions.
15+ years of HR experience with strong focus on HR Shared Services / HR Operations / HR Service Delivery.
Proven leadership experience managing HR Operations/Shared Services teams in a global or multi-country environment.
Strong expertise in SLA/KPI management, service delivery, process improvement, payroll, benefits, and policies within India HR operations.
Experience with HRIS technologies, vendor management, M&A integration, and exposure to AI/digital HR tools.
Experienced leader capable of managing cross-regional HR Shared Services with a balance of strategic oversight and direct operational accountability for India.
Analytical and results-driven professional skilled in performance monitoring, process standardization, and driving automation in HR service delivery.
Trusted collaborator with global HR stakeholders and vendor partners, adept at navigating complex employee issues and post-acquisition integrations in a multi-country context.