Salesforce Operations Analyst
Zensar Technologies (company site, opens in a new tab)3+ yrsPuneOn-siteDirect career pageEst. 6–10 LPA
Posted on 31 Aug
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Reach people at Zensar Technologies
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Zensar Technologies you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Support sales business unit by managing Salesforce operations including system integration, partner lifecycle management, and helpdesk support.
- Monitor partner inquiries across multiple channels and provide functional guidance for partner operations and deal management issues.
- Identify process gaps and drive improvements including automation and onboarding program enhancements in collaboration with Sales Leadership and IT Enablement.
Minimum Requirements
- 3+ years experience in Sales Operations supporting a sales business unit.
- Technical exposure to Salesforce Lightning, Reports/Dashboards, Data Loader, and strong Excel skills (VLOOKUPs, Pivot Tables).
- Proven ability to handle fast-paced, contract-based environments with changing priorities.
- Work Experience Required: 3+ years in Sales Operations.
Ideal Candidate Profile
- Experience with Salesforce portal and partner lifecycle management from onboarding through termination.
- Ability to bridge functional and technical gaps, explaining concepts to non-technical users and supporting cross-functional teams.
- Familiarity with Agile methodologies and sales methodologies is advantageous but not mandatory.