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Metro location and mid-level experience increase competition, but Salesforce functional niche limits candidate pool.
Medium because Salesforce operations skills transfer across industries but require platform and partner-lifecycle knowledge.
High due to explicit 3+ years, Salesforce functional requirement, and specified Excel/partner-ops skills.
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Support sales business unit operations through Salesforce system integration and partner lifecycle management including onboarding, progression, and offboarding.
Provide analysis, functional solutions, and handle support channels such as helpdesk, Slack, and emails to resolve partner inquiries and operational issues.
Identify process gaps, drive automation and improvements, and collaborate with Sales Leadership and IT Enablement to enhance onboarding and partner programs.
3+ years experience in Sales Operations supporting a sales business unit.
Technical skills in Salesforce Lightning, Reports/Dashboards, Data Loader, and strong Excel skills including VLOOKUPs and Pivot Tables.
Ability to communicate complex functional concepts to non-technical sales users effectively.
Experience working in fast-paced, contract-based environments with shifting priorities.
Experienced working directly with Salesforce portals and managing partner lifecycle processes from onboarding through termination.
Analytical mindset capable of debugging issues and providing functional, operational solutions.
Familiarity with Agile methodologies, Jira, and sales methodologies to support iterative improvements in sales partner operations.