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Tier-1 employer, generalist mid-level operations role in metro with global shifts and broad skills increases competition.
Order-management and ERP skills transfer across industries, but operations process knowledge creates moderate sensitivity.
Explicit 4+ years, domain-specific order management experience and degree requirement imply medium strictness.
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Execute and ensure compliance with processes for Customer Order Fulfilment including order management, demand management, and goods receipts.
Maintain accurate status and lifecycle updates of projects, contracts, proposals and quotations in business systems (SAP/IFS/others).
Coordinate across multiple teams and regional stakeholders to support process adherence, reporting, root cause analysis, and audit responses.
Bachelor's degree in science, commerce, business administration or equivalent.
Minimum 4+ years of relevant experience in Business Operations and Order Management.
Willingness to work flexible shifts covering global time zones including North and Latin America.
Experience working with global teams and clients remotely.
Experienced in managing complex customer orders and procurement processes under minimal supervision.
Ability to work with cross-functional teams globally and handle multiple stakeholder communications.
Skilled in process optimization, reporting, and continuous improvement initiatives in business operations.