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Niche ARIS/BPM requirement lowers pool but metro location and mid-level seniority increase competition.
Requires ARIS/BPM tooling and regulated retail experience, limiting transferability across industries.
Explicit years plus mandatory ARIS administration, ITIL and regulated-environment experience create strict filters.
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Own ARIS platform as product/business owner with accountability for availability, performance, and user experience.
Administer ARIS environments including configuration, user/role management, access control, licensing, upgrades, and release planning.
Lead RTB pod for operational stability, incident/problem/change management, service requests, continuous improvement, and run agile/lean ceremonies with SLAs/SLOs accountability.
6-8 years total experience; 3+ years delivering BPM through ARIS.
Bachelor's degree in Computer Science, IT, Information Systems, Engineering, or related field.
Strong hands-on ARIS administration skills including repository governance, configuration, and upgrades.
Experience in ITIL-based service delivery (Incident/Problem/Change/Request management) and regulated environment with audit/regulatory control focus.
Experienced in managing enterprise-scale BPM programs and business process modeling in retail domain preferred.
Skilled in stakeholder management with ability to communicate technical/process topics to senior executives.
Operationally resilient leader with metrics-driven performance management and agile/lean operational mindset.