Field Service Application Engineer, Spectroscopy
Agilent Technologies (company site, opens in a new tab)4–6 yrsBengaluruOn-siteDirect career pageEst. 8–16 LPA
Posted on 31 Aug
Your match
Against your primary resume
Log in to see your match score
Create a free account or log in to unlock your CV match score across:
- Role fit
- Experience
- Industry relevance
Reach people at Agilent Technologies
People at this company you can reach
Log in to see who works here
Create a free account or log in to see the people at Agilent Technologies you could write to:
- Recruiters & HR
- People in this function
- Work addresses
Protocol Intelligence
How competitive this role is
Competition
Background fit
Strictness
Log in to see why each signal reads the way it does.
Job description
Structured overview of role & requirements
About This Role
- Provide on-site technical support including installation, implementation, maintenance, and repair of spectroscopy and multi-vendor analytical systems.
- Deliver hands-on application support, troubleshooting, and product demonstrations for spectroscopy products like ICP-MS and ICP-OES to ensure customer success.
- Collaborate internally and externally to resolve technical issues, manage product escalations, and drive customer satisfaction with preventative maintenance and solution delivery.
Minimum Requirements
- 4-6 years of hands-on experience in analytical laboratories, food testing labs, technical support, applications, or method development.
- Master's Degree in Analytical Chemistry, Biotechnology, Life Sciences, Environmental Science, or related field.
- Strong hands-on experience with analytical instruments such as ICP-MS and ICP-OES.
- Willingness to travel 100% and meet customer/vendor credentialing requirements for on-site access.
Ideal Candidate Profile
- Experienced in field service roles involving complex analytical instrumentation and real-time problem resolution in customer environments.
- Technically skilled in spectroscopy product application support and data interpretation to guide customers reliably.
- Able to work cross-functionally with Sales, Marketing, Service, and R&D to influence solutions and customer adoption effectively.