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Tier-1 brand, metro location, and common mid-level logistics profile create high applicant competition.
Skills transferable across industries but SAP/order-management focus gives moderate domain specificity.
Explicit 3–5 years plus SAP, Excel, and supply-chain domain requirements indicate high shortlisting strictness.
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Manage daily order processing using SAP to meet volume targets (TL 3200 & CPU 2500) and remove delivery blocks timely to ensure on-time delivery and fill rate goals.
Handle customer queries via TalkDesk and coordinate with internal and external teams to resolve order and logistics issues.
Identify and implement process improvements to achieve cost savings of $5-10K and maintain data accuracy across systems.
Bachelor’s degree in supply chain, logistics, or order management.
3–5 years of experience in a supply chain environment.
Intermediate to advanced proficiency in Microsoft Excel and experience with SAP.
Authorized to work locally (Pune, India); no relocation support provided.
Strong expertise in order management and supply chain logistics with demonstrated ability to handle high order volumes and meet delivery KPIs.
Analytical and detail-oriented with experience in using tools such as SAP and optionally Tableau, Power BI, and FourKites for data analysis.
Effective communicator capable of coordinating across multiple internal teams and external partners to solve logistics challenges.